Returns & Exchanges

At Aer, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't the perfect fit, you can return them within 30 days of delivery for a full refund or exchange.

Return Process

  • 1.
    Initiate Your Return

    Visit our online portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Pack Your Items

    Place the unworn garments with original tags attached into their original packaging to ensure they are protected during transit.

  • 3.
    Attach the Label

    Download and print the prepaid shipping label provided via email and securely affix it to the outside of your package.

  • 4.
    Drop Off and Track

    Hand your package to the designated courier service and keep your tracking number handy until your refund is processed.